Refund Policy

The short version

We do not offer refunds. You can cancel any time, in two clicks, and you will not be charged again.

1. Subscription fees are non-refundable

PortfolioTA.com provides immediate access to digital content, software, dashboards, indicators and live market data. Because access is granted and the service is delivered as soon as your payment succeeds, all subscription fees are non-refundable, including:

• the initial subscription charge;
• every automatic renewal charge;
• charges for a billing period that has already begun; and
• charges for periods during which you did not use the Website.

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This applies whether you cancel, stop using the Website, or have your account terminated for breach of the Terms.

This policy is disclosed to you before you pay, and you acknowledge it at checkout.

2. You can cancel at any time

Cancel from your account settings on the Website, in two clicks or fewer. No phone call, no live chat, no email, no contact with support required. A cancellation link is also included in your purchase confirmation email and in every billing receipt.

When you cancel:

• All future charges stop immediately. You will not be billed again.
• You keep access for the remainder of the billing period you have already paid for.
• Your subscription then ends — it does not renew.
• We email you a confirmation stating the effective date.

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There is no cancellation fee and no penalty for cancelling.

3. What this policy does not do

Nothing in this policy limits any right you have under applicable law, and some rights cannot be waived. In particular:

• Where a refund is required by law, we will provide it. This includes rights available to consumers in certain states and countries that cannot be contracted away.
• Where our automatic renewal disclosures did not comply with applicable law, you may have a statutory right to a refund.
• Payment card network rules give you the right to dispute a charge with your card issuer. We cannot and do not restrict that right.

4. Situations where we will issue a refund

Although fees are non-refundable as a general matter, we will refund you where:

• you were charged in error — a duplicate charge, a charge after you cancelled, or a charge to the wrong account;
• a technical failure on our side prevented you from accessing the Website for a substantial part of a billing period and we could not resolve it; or
• applicable law requires it.

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Contact billing@portfoliota.com with your account email and the transaction date. We aim to respond within 2 business days.

We work Monday to Friday and are closed at weekends and on United States federal holidays. A request that arrives outside those hours is treated as received on the next business day. Your ability to cancel is not affected — cancellation is self-service, available at any hour from Account → Membership, and takes effect immediately.

5. Price changes

We will email you at least thirty (30) days before any price increase takes effect, with a link to cancel. If you cancel before the effective date you will not be charged the new price.

6. Before you dispute a charge

If something has gone wrong, please contact us first at billing@portfoliota.com. Most issues are resolved quickly, and a chargeback takes considerably longer than we do.

We ask this as a courtesy — it is not a condition, and it does not limit your right to dispute a charge with your card issuer at any time.

Where permitted, we may provide account records, checkout records, access logs, timestamps and correspondence to payment processors or financial institutions as evidence in a payment dispute.

7. Account termination for breach

If we terminate your account for a violation of the Terms of Service, no refund is due for any unused portion of your subscription, except where required by law.

8. Contact

Trade Confident LLC · 418 Broadway St., Chico, CA 95928. Billing and refunds: billing@portfoliota.com

PortfolioTA.com is owned and operated by Trade Confident LLC. PortfolioTA is an informational and educational tool and is not investment advice.